> For the complete documentation index, see [llms.txt](https://docs.sfsolidsystems.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sfsolidsystems.com/sf-timers/troubleshooting.md).

# Troubleshooting

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### ❓ Timer pauses when the game is paused

**Behavior Explanation:** `ULevelTimerSubsystem` inherits from `UTickableWorldSubsystem` with `IsTickableWhenPaused()` returning `false` by design, so in-game countdowns automatically pause during pause menus.

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### ❓ `GetFormattedTime` returns `"00:00.0"`

**Solution:** Check that the `TimerName` passed to `GetFormattedTime` matches the exact string name used when calling `StartTimer` or `StartCountdown`. (Names are case-sensitive).